Constantly crash on launch

Arthur24

I can not open Audio Plugin Player - It crashes every time I try to open it.

I am on 10.6.8 - Mac Pro 2x26 GB with 12 GB of Ram

Process: Audio Plugin Player [666]

Path: /Applications/Audio Plugin Player.app/Contents/MacOS/Audio Plugin Player

Identifier: com.defectiverecordssoftware.AudioPluginPlayer

Version: 1.1 (1.1)

App Item ID: 489844081

App External ID: 6170524

Code Type: X86 (Native)

Parent Process: launchd [507]

Date/Time: 2012-02-24 09:38:39.020 +0100

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6

Interval Since Last Report: 12246 sec

Crashes Since Last Report: 11

Per-App Interval Since Last Report: 5 sec

Per-App Crashes Since Last Report: 7

Anonymous UUID: 228F2E3D-9FB0-4F9F-B4B3-2081B7F54067

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 ??? 0000000000 0 + 0

1 com.cycling74.setplugpath 0x0c7e63c4 common_symbols_init + 18

2 com.cycling74.setplugpath 0x0c7e6804 main + 23

3 ...ssoftware.AudioPluginPlayer 0x00014599 external_bundleload + 651

4 ...ssoftware.AudioPluginPlayer 0x00014828 external_load + 148

5 ...ssoftware.AudioPluginPlayer 0x0002fccd startup_load + 313

6 ...ssoftware.AudioPluginPlayer 0x000175f3 max_startup + 1137

7 ...ssoftware.AudioPluginPlayer 0x0019b15d MaxApplication::initialise(juce::StringArray const&) + 211

8 ...ssoftware.AudioPluginPlayer 0x0029b11b juce::JUCEApplication::initialiseApp(juce::StringArray const&) + 415

9 ...ssoftware.AudioPluginPlayer 0x0029b1eb juce::JUCEApplication::main(juce::StringArray const&) + 45

10 ...ssoftware.AudioPluginPlayer 0x0029b325 juce::JUCEApplication::main(int, char const**) + 73

11 ...ssoftware.AudioPluginPlayer 0x0000a35b _start + 209

12 ...ssoftware.AudioPluginPlayer 0x0000a289 start + 41

dnigrin

First, sorry!!

That's the first time I've seen that problem - it looks like it's coming from some low level Max code. I will inquire with the folks at Cycling74 - stay tuned.

dnigrin

The Cycling folks need the full crash log, can you post it? Thanks...

dnigrin

Also, they suggested that perhaps a Framework that exists within the application bundle might be corrupted. Can you control-click on the application, select Show Package Contents, and then navigate to Contents/Frameworks/MaxAPI.framework/Versions/A/MaxAPI. If you Get Info on that MaxAPI file, can you tell me how many bytes it is? It should be 660,416 bytes.

If it is, another thing you could try is to trash the whole application, and then re-download it from the App Store - it's possible that something got corrupted the first time you got it??

gelware

always in crash... unusable

Process: Audio Plugin Player [569]

Path: /Applications/Audio Plugin Player.app/Contents/MacOS/Audio Plugin Player

Identifier: com.defectiverecordssoftware.AudioPluginPlayer

Version: 1.1 (1.1)

App Item ID: 489844081

App External ID: 6170524

Code Type: X86 (Native)

Parent Process: launchd [131]

Date/Time: 2012-02-26 00:05:56.577 +0100

OS Version: Mac OS X 10.7.3 (11D50b)

Report Version: 9

Interval Since Last Report: 248835 sec

Crashes Since Last Report: 21

Per-App Interval Since Last Report: 60 sec

Per-App Crashes Since Last Report: 15

Anonymous UUID: 47FBF5B1-17EC-4B6F-9536-2C4D53226D31

Crashed Thread: 12 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

VM Regions Near 0:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Audio Plugin Player.app/Contents/MacOS/Audio Plugin Player

__TEXT 0000000000001000-000000000051a000 [ 5220K] r-x/rwx SM=COW /Applications/Audio Plugin Player.app/Contents/MacOS/Audio Plugin Player

Application Specific Information:

objc[569]: garbage collection is OFF

dnigrin

And sorry to you too gelware. But in this case also, I need the full crash log. I can't even see the crash details in the portion you posted.

Dan

Arthur24

Hello ! I have the full crash report here:

Arthur24

Also a picture on The Framework A which is 664 k ?

Arthur24

I have solved the issue by reinstalling the application.

Thank you for your support

dnigrin

Ah, great, thanks Arthur24 - so Cycling's suggestion re: the corrupted Framework must have been the problem. Regardless, thanks for the full crash log and the followup!

Now just have to get the full log from gelware so I can get you up and running too...

llesage

Hi All,

I recently bought Audio Plugin Player and, like Arthur24, It crashes every time I try to open it. It appears for about 1 second and then crash ....

Here is the report I got after the crash (see attached file)

I dont understand every lines of this repport :) so, I really need help ...

Tx

dnigrin

Hi Ilesage,

Sorry for the trouble. Like Arthur24, I wonder if simply reinstalling will solve this too? It may be a corrupted Framework.... Could you try please and let me know?

llesage

Hi Dan,

I would like to reinstall it, but there is no way to get a new link. When I go on, the Apps Store status says that it is allready installed.

Could you tell me how can I get a nex link to download again and reinstall APF ?

Thx You :)

Laurent.

dnigrin

Hi Laurent - it's easy:

1) Quit App Store app

2) Put existing Audio Plugin Player app in Trash

3) Run App Store app, go to Purchases tab - it should now say "Install" next to Audio Plugin Player.

llesage

Dan... I was just sure about the issue of this... I've downloaded again APF and guess what ???!!!! ... Damned, I had about 3 seconds before crashing, which is indeed better then the last performance (about 1 sec)...

Please, Help !!!

:)

Laurent.

dnigrin

Laurent, can you give me more details about your Mac? What OS, hardware, and also what is the default audio output device as selected in the Sound control panel?

llesage

Yep, here is about my comp :

OS 10.6.8 running on 64 bit

2x2.8 Ghz Quad Core Intel Xéon

6Go Ram

Audio Output = Motu Traveler

Also UAD 2 Solo Card

I tried running on 32 and 64 bit

I tried with my Motu audio card and without (using default Apple Audio Core)... crash !!!!

I post again the report if you need it

Regards

dnigrin

Can you temporarily disconnect the MOTU interface and try again?

llesage

I already try with and without Motu interface, it is the same... :(

dnigrin

When you say "try without" the MOTU, did you disconnect it?

llesage

Yep ... is it serious doctor ? :)

dnigrin

Ugh, I'm afraid so! The only thing I can think of is that I know Cycling made some improvements to their CoreAudio driver in the latest versions of Max (which is what I used to build Audio Plugin Player) to address some crashes...

Within the next few days, I'll be submitting the 1.2 version of Audio Plugin Player to the Apple Store, and so hopefully a few days after that, you'll have a new version to try, which uses the very latest version of Max. I can't guarantee anything, because frankly I'm not entirely sure why it's crashing on you, but at least there's some hope that maybe with this new version the problem might be addressed?

llesage

Ok, I'll check the 1.2 version when it will be available. I'll update you as soon as I get something new.

Blessings...

dnigrin

Thanks for your patience! The 1.2 version is being submitted today to Apple for approval...

dnigrin

The v1.2 version is now available....

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